Once you have selected, booked and paid for a trip with us, the following happens
1. We book your accommodation at one of the hotels / bed & breakfasts along the way
2. We arrange the transport of your luggage and any other transport that is included
3. We book bicycles (helmets / bags / theft insurance) if you have chosen a bicycle trip
4. We will send you a booking confirmation
5. You need to check that everything is correct and get in touch within 2 days if it's not
6. We will send you detailed information, descriptions and maps for your trip in English
7. You travel to the destination on your own and we wish you a wonderful micro-adventure.
All trips are arranged in person and we ask you to respect this. You can change the names of the participants if you wish, but if you have to cancel completely, the following cancellation rules apply.
1. Cancellation up to 35 days before the start of the trip no cancellation fee
2. Cancellation 34-20 days before the start of the trip means that 30% of the trip cost will be deducted (booking fee).
3. Cancellation 19-11 days before the start of the trip, means 50% discount
4. Cancellation 10-6 days before the start of the trip, means 80% discount
5. Cancellation 5 days before the start of the trip or no show means full payment.
First and foremost, we hope your trip goes smoothly. Should anything occur, please contact our local contact. You have all the contact information in your travel documents.
If something has happened that cannot be resolved on the spot, we ask you to give us feedback in writing no later than 10 days after the end of the trip.